Shipping

Where We Ship

Currently we only ship within Canada and to the contiguous United States. Shipping to Hawaii and Alaska is at additional cost. We hope to be able to ship to other countries in the future.

Shipping Costs

We do our best to minimize the shipping costs that we charge, and also want to ensure the safest possible shipping for your order. We use Canada Post services and are therefore at the mercy of the rates that Canada Post charges.

Please ensure you enter your address information correctly when you place your order. We are not responsible for misdirected packages due to incorrect address entry when you place your order.

If you make a mistake at order entry, please contact us immediately so we can do our best to correct the error to ensure your order makes its way to you.  However, we can't guarantee we'll be able to correct the error in time. Once your order has been dispatched we will not be able to correct the address or re-direct the order.  

We understand the ability to track your package progress is important.  We cannot offer package tracking and signature upon delivery, without additional cost, therefore the cost of these two shipping features is reflected in the shipping rates listed in the table below.

Canada
Standard $10.00 Canada Post
7 Business Days
Signature upon Delivery
Tracking Service
Express $15.00 Canada Post
2-3 Business Days
Signature upon Delivery
Tracking Service
USA
Standard $12.00 Canda Post
5-8 Business Days 
(This shipping method does not offer Signature upon Delivery or Tracking Service)
Express $17.00 Canada Post
3-4 Business Days
Tracking Service
(This shipping method does not offer Signature upon Delivery Service)
Shipping Times

Since we ship the most economical method, shipping can vary depending on the destination.   Our jewellery is custom made once your order is received, therefore we will require 1-3 days to make your jewellery depending on the complexity of the design.

Canada Post provides the the delivery times listed above, however since these are estimates, packages might arrive a few days earlier or later. We cannot guarantee the accuracy of these estimates.

Taxes & Duties

Canadian Sales Taxes
Applicable sales tax(es) are charged based on where the order is being shipped. For example, if you order from BC and ship to Ontario, you are charged Ontario's HST rate. If you order from BC and ship to BC, you are charged BC's PST & GST.

We do not charge tax on orders with destinations outside of Canada.

Customs Duties and Import Duties (USA)
For orders destined for the USA, please note that you are responsible for any customs, import duties and taxes that may be applied by US Customs when your order arrives in the USA. These fees depend solely on US Customs policies.